Designing Technical Systems as Social Systems
نویسنده
چکیده
Technical systems are intuitively understood as rather different from organizations. Yet, this holds merely for their implementation. It appears to be very convenient to consider technical systems as ’automated’ social systems. The first results of a research project, investigating the benefits of this ’social stance’ towards technical systems, are reported upon in this paper. Two example technical systems are investigated: an automatic teller machine and an elevator control system. The benefits of taking the social stance for the architectural design of these systems are demonstrated by applying the LAP-based DEMO methodology. The conclusion is that taking the social stance a design is produced that is fully independent of any implementation, including ICT related, issue. This is a great benefit for (re)designing and (re)engineering technical systems.
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